Returns & Exchanges

At Kinn Jewelry, we want you to cherish your modern heirlooms for a lifetime. If you are not completely satisfied with your purchase, we accept returns and exchanges on unworn, non-custom items within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the jewelry in its original Kinn packaging and include all certificates of authenticity to ensure a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our studio receives your return, we will inspect the item for quality and process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing